World Kitchen, LLC warrants all items to be free from defects in material or workmanship, and, on return, will gladly repair or replace it with the same item or one of a similar value at no cost to you.
For these warranties to apply, the owner must follow the Use & Care instructions provided at the time of purchase. Proof of purchase (receipt) and product is required for all replacement.
During the warranty period, should a warranty problem develop, contact your local World Kitchen office or contact us at AsiaConsumer@worldkitchen.com
After removing all labels and packaging, EKCO® kitchen tools and gadgets should be washed prior to first use. Follow the instructions below for cleaning.
A majority of our kitchenware products are dishwasher safe. Refer to packaging instructions upon your purchase to verify that an item is labeled as dishwasher safe. Some exceptions include gadgets with gearing such as can openers, items inappropriate for submerging in water such as scales or dial timers, any items made of wood, and all battery-operated items such as digital timers and thermometers.
For best results, or if in question, hand wash items with a soapy cloth or sponge and dry immediately. Dishwashing tends to shorten the life of kitchenware products due to heat and aggressive detergents currently sold at retail.
STORING: Most kitchenware products are typically stored loose in drawers or counter top crocks. If storing sharp-ended or sharp-edged items, use caution while accessing any such items. While some kitchenware products are suitable for outdoor storage (such as bar-b-que tools) we recommend indoor storage wherever possible for maximum life expectancy.